Our next meeting is listed below. For complete details of past and future public and private member-only meetings and events, see our calendar.

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INNOVATION REVIEW ON CUSTOMER EXPERIENCE 

Feb 5, 2025 10:00am-1:00pm PT

CableLabs, Santa Clara

Expectations on levels of service continue to increase, and telcos need to be constantly innovating to meet those demands in order to grow customer loyalty. We’ll look at some of the innovation in the digital CX toolbox – from self-service options and AR to data security/privacy and agentic AI. This meeting brings together experts, startups, telcos, and investors who are working on "delighting the customer" for both B2C and B2B.