Expectations on levels of service continue to increase, and telcos need to be constantly innovating to meet those demands in order to grow customer loyalty. We’ll look at some of the innovation in the digital CX toolbox – from self-service options and AR to data security/privacy and agentic AI. This Roundtable brings together experts, startups, telcos, and investors who are working on "delighting the customer" for both B2C and B2B.


  • Date:2/5/2025 10:30 AM
  • Location CableLabs in Santa Clara (Map)
  • More Info:Virtual Meeting room available to Telecom Council members

Price:$100

REGISTRATION

Description

FULL DETAILS  |  AGENDA  |  GET INVOLVED 

Telecom Council members representing major telcos and their telecom vendor partners meet monthly in Silicon Valley to review new technologies and a handful of telecom, wireless, and IoT companies and solutions coming out of the technology industry's entrepreneurial community across the globe.

AGENDA

Today's agenda introduces Telecom Council members and members of the telecom innovation community to new technologies, ideas, and some select startups who are innovating in:

  • customer service
  • customer experience
  • subscriber management
  • churn reduction
  • customer loyalty

The Call for Speakers for this agenda is open until Dec 15. Selected startups, vendors, and market experts are invited to participate free of charge, and encouraged to apply here.

GET INVOLVED

Along with speaker opportunites and up to 10 startup pitches (apply here), this agenda will have 5 in-room demo tables to share deployment-ready solutions and an option for a lunch sponsor. Both of these options are budget-friendly to startups.

ATTENDEES INCLUDE

The core of all Telecom Council meetings are our members (listed here) who include tech scouts, innovation strategy, partnership executives and corporate development delegates from:

  • Mobile Network Operators from Asia, Europe, and North America
  • Fixed and Cable Network Operators serving North America and Europe
  • Global Communications Equipment Vendors

...AND, you can review this month's registered attendees when link to the growing attednee list is posted above