Expectations on levels of service continue to increase, and telcos need to be constantly innovating to meet those demands in order to grow customer loyalty. We’ll look at some of the innovation in the digital CX toolbox – from self-service options and AR to data security/privacy and agentic AI. This meeting brings together experts, startups, telcos, and investors who are working on "delighting the customer" for both B2C and B2B.


  • Date:2/5/2025 10:00 AM
  • Location CableLabs in Santa Clara (Map)
  • More Info:Virtual Meeting room available to Telecom Council members

Price:$200

REGISTRATION

Description

FULL DETAILS  |  AGENDA  |  ATTENDEE LIST  |  GET INVOLVED 

Telecom Council members representing major telcos and their telecom vendor partners meet monthly in Silicon Valley to review new technologies and a handful of telecom, wireless, and IoT companies and solutions coming out of the technology industry's entrepreneurial community across the globe.

AGENDA

Today's agenda introduces Telecom Council members and members of the telecom innovation community to new technologies, ideas, and startups.

Special thanks to the members for running the Q&A at this meeting:

    • T-Mobile's Sr. Manager - Technology Innovation & Industry Partnerships, Christina Claure
    • CableLabs TBC

Startups presenting this month are working on:

  • device compatibility
  • AI agenda
  • call center ops
  • agentic AI
  • resolution intelligence
  • chat
  • analytics

The Call for Speakers for this agenda is open until Dec 11. Selected startups, vendors, and market experts are invited to participate free of charge, and encouraged to apply here.

GET INVOLVED

Although the Call for Speakers is now closed, some opportunities available to market leaders, topic experts and startups innovating in this segment are still available, including in-room demo and meeting tables. If open, options will be available during online registration.

ATTENDEES INCLUDE

The core of all Telecom Council meetings are our members (listed here) who include tech scouts, innovation strategy, partnership executives and corporate development delegates from:

  • Mobile Network Operators from Asia, Europe, and North America
  • Fixed and Cable Network Operators serving North America and Europe
  • Global Communications Equipment Vendors

...AND, you can review this month's registered attendees when link to the growing attednee list is posted above